We are equipped to handle all types of pre/post settlement lien verification and resolution issues. Our staff is thoroughly trained and knowledgeable with over a decade of experience with lien resolution. We have contacts in key agencies that are able to assist in making the resolution process more efficient. Our lien resolution process begins with an initial intake consultation where the specific resolution issues are analyzed and a strategy is developed specifically for the issues at hand. Upon consultation and intake, our case analysts begin the negotiation process until final resolution is achieved. Each case is a top priority, as we fully understand that time is of the essence in the resolution of each and every lien.
We are also available to assist in a support capacity for general lien resolution questions. Through our website, email, and help line, our expert staff can offer advice on lien related matters. Opinion letters and plan evaluations are also available upon request. We also provide up to date information on Medicare and Medicaid along with all lien resolution and recovery related issues through our blog. Visit our site often for updates and tips on how to deal with your most difficult lien resolution issues!
Medicare, Medicaid, ERISA, military and other liens are increasingly difficult to resolve and applicable laws are constantly evolving. Most lawyers and law firms underestimate the time and costs associated with healthcare lien resolution. Making the decision to outsource is an important analysis which should involve a cost benefit analysis. We believe that once you examine the amount of time and money spent on lien resolution activities, you will see that outsourcing is a sensible solution in most situations. The American Bar Association (ABA), in Formal Opinion 08-451, addressed the lawyer’s role when outsourcing certain functions. The ABA ethics opinion approved outsourcing of “legal & non-legal support services” wherein the outsourcing lawyer remains ultimately responsible, appropriate disclosures are made to the client, the client’s consent is provided, and the fees charged are reasonable. Many state bar associations have also addressed outsourcing and permit the lawyer to pass the cost along to the client.
There are many reasons to consider outsourcing. The top three reasons are outlined below. First, outsourcing minimizes a law firm’s operation costs. Every business seeks to decrease operating costs and increase efficiency. This can be accomplished with outsourcing the time consuming lien resolution functions. The large amount of time and effort legal staff devotes to post-settlement lien resolution functions typically creates a loss to the firm’s bottom line. Alternatively, outsourcing lien resolution functions allows the lawyer or firm to pass the cost to the client similar to the cost of retaining an expert. Your valuable time is better spent on moving cases toward trial or settlement and not on cutting through government/private agency red tape.
Second, outsourcing provides a powerful partner in the lien resolution process. By outsourcing to Synergy, you gain a knowledgeable partner and resource for the difficult lien resolution issues. Without knowing every potential lien resolution argument and the latest rules/procedures associated with health plan liens, attorneys and their staff are prone to inefficiency. We have the necessary expertise to accelerate the lien resolution process.
Third, outsourcing can leave the client with a positive, lasting impression. Clients who are forced to wait months, if not longer, to resolve their outstanding liens are often frustrated and discontent. A client’s’ poor impressions post settlement can affect a lawyer or law firm’s reputation in the community. Ultimately, client satisfaction with regard to the resolution of lien obligations may produce repeat business or boost new client referrals for a lawyer or law firm.
When it comes to lien resolution outsourcing, Synergy has a professional approach that delivers quality service with consistent results. Our team of attorneys and lien resolution analysts provide you with peace of mind that your clients’ liens will be properly negotiated and resolved.